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Some Helpful Answers From The Lead Guru


All shipping on Lead Guru Don Runge is included and we use UPS and USPS as our standard carriers. Read our shipping policy page

We use standard ground shipping which typically takes about 5 business days within the continental US.

We only ship DVDs and CDs in the 48 continental United States and Washington D.C. However, our digital products (that do not require any physical shipping, only downloading) are available outside of this zone.

We do not ship DVDs and CDs to Hawaii and Alaska at this time. However, please take advantage of our digital download products which do not require any shipping.

How To Access Digital Content

Any digital content will be immediately available via a download link on the checkout page, and the link will also be emailed to you.

Digital products are delivered with links to a ZIP file. All files will be Zipped into one file and must be unzipped before using. All modern computing devices are able to open and unzip .zip files.

Digital recordings and digital videos are available as .mp4 files and are easily played on any modern computing device or smartphone.

Digital workbooks are delivered in Adobe Acrobat PDF format and are easily viewable on any modern computing device with Adobe Acrobat (PDF) Viewer(s).

From the old store the digital content was delivered on a third party website called leadguruacademy.com. That site will be retired and you just need to contact us and tell us your order number and we will send you new download links to the digital product(s) you have already purchased.

Terms Of Use and Copyright

CDs, DVDs, and Digital Content are licensed to you for your personal use. You may not duplicate and/or redistribute materials purchased from Lead Guru Don Runge. Read our "purchase terms and conditions" policy page

Any content from Lead Guru Don Runge store is not to be copied and/or resold. Your license is for your use only.

If you want to make copies for your entire team, you can purchase a license for each member, or contact us to ask about a bulk licensing discount.


All sales all final. If you have a defective product, please contact us.

Or, you can read our Refund Policy page

All sales on leadguru.com are final. If you have a defective product, please do your best to keep all original packaging and materials and use our contact page to reach out to us. You may also check our Refund Policy page for more details.

Ask The Lead Guru

Questions About Don And His Training Products

Chartered life underwriter (CLU) is a professional designation for individuals who wish to specialize in life insurance and estate planning. The Chartered Life Underwriter (CLU) is widely regarded as the gold standard of life insurance professionals and insurance planning.

Don fundamentally believes in activity generating results and to always be recruiting. For more on this topic please read our page on Don's Philosophy.

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