We use standard ground shipping which typically takes about 5 business days within the continental US.

We only ship DVDs and CDs in the 48 continental United States and Washington D.C. However, our digital products (that do not require any physical shipping, only downloading) are available outside of this zone.

We do not ship DVDs and CDs to Hawaii and Alaska at this time. However, please take advantage of our digital download products which do not require any shipping.

Digital products are delivered with links to a ZIP file. All files will be Zipped into one file and must be unzipped before using. All modern computing devices are able to open and unzip .zip files.

Digital recordings and digital videos are available as .mp4 files and are easily played on any modern computing device or smartphone.

Digital workbooks are delivered in Adobe Acrobat PDF format and are easily viewable on any modern computing device with Adobe Acrobat (PDF) Viewer(s).

From the old store the digital content was delivered on a third party website called leadguruacademy.com. That site will be retired and you just need to contact us and tell us your order number and we will send you new download links to the digital product(s) you have already purchased.

Any content from Lead Guru Don Runge store is not to be copied and/or resold. Your license is for your use only.

If you want to make copies for your entire team, you can purchase a license for each member, or contact us to ask about a bulk licensing discount.

All sales on leadguru.com are final. If you have a defective product, please do your best to keep all original packaging and materials and use our contact page to reach out to us. You may also check our Refund Policy page for more details.

Chartered life underwriter (CLU) is a professional designation for individuals who wish to specialize in life insurance and estate planning. The Chartered Life Underwriter (CLU) is widely regarded as the gold standard of life insurance professionals and insurance planning.

Don fundamentally believes in activity generating results and to always be recruiting. For more on this topic please read our page on Don's Philosophy.